Legal notice
Legal information about the publisher of this website, in accordance with the Belgian Code of Economic Law.
Website publisher
- Company name
- Fatma Travel Service & Partners
- Legal form
- SRL
- Address
- Avenue Louise, 1050 Ixelles (Matonge, Brussels)
- Office in Burundi
- Ndamama House, 4th floor
- Company number (BCE/KBO)
- 1041.079.224
- VAT number
- BE 1041.079.224
- Phone
- +32 465 41 33 40
- info@fatmatravel.com
- Publication manager
- Fatma Travel
- Travel agency licence
- Axa
- Insolvency protection
- Under Belgian law
- Website hosting
- Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, États-Unis
Travel agency
Fatma Travel Service & Partners operates as a travel agency. Package travel and linked travel arrangements are governed by the Belgian law of 21 November 2017 on the sale of package travel, linked travel arrangements and travel services.
Money paid for a package holiday is protected in the event of the agency's insolvency by the body indicated above.
Prices and bookings
The information published on this website is for guidance only. Unless otherwise stated, prices are given on quotation. A request sent through the website is not a booking: a booking is only confirmed after written confirmation from the agency.
No payment is made online: payment is made at the agency.
Visa, airline and government requirements change regularly. Only the competent authorities decide whether to issue a visa; the agency cannot guarantee any decision.
Intellectual property
The texts, photos, posters, logos and layout of this website belong to Fatma Travel Service & Partners or are used with permission. Any reproduction without prior written consent is prohibited.
Liability
The agency strives to publish accurate, up-to-date information but cannot guarantee that it is error-free. Links to external websites (WhatsApp, embassies, airlines) are provided for your convenience; the agency is not responsible for their content.
Disputes
This website is governed by Belgian law. If you have a problem, please contact us first: we always look for an amicable solution.
For a travel-related dispute, you can also contact the Travel Disputes Committee (Commission de Litiges Voyages) or the Consumer Mediation Service. Failing agreement, the courts of Brussels have jurisdiction, subject to the rules protecting consumers.
Last updated: 4 October 2026
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