Legal notice

Legal information about the publisher of this website, in accordance with the Belgian Code of Economic Law.

Website publisher

Company name
Fatma Travel Service & Partners
Legal form
SRL
Address
Avenue Louise, 1050 Ixelles (Matonge, Brussels)
Office in Burundi
Ndamama House, 4th floor
Company number (BCE/KBO)
1041.079.224
VAT number
BE 1041.079.224
Publication manager
Fatma Travel
Travel agency licence
Axa
Insolvency protection
Under Belgian law
Website hosting
Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, États-Unis

Travel agency

Fatma Travel Service & Partners operates as a travel agency. Package travel and linked travel arrangements are governed by the Belgian law of 21 November 2017 on the sale of package travel, linked travel arrangements and travel services.

Money paid for a package holiday is protected in the event of the agency's insolvency by the body indicated above.

Prices and bookings

The information published on this website is for guidance only. Unless otherwise stated, prices are given on quotation. A request sent through the website is not a booking: a booking is only confirmed after written confirmation from the agency.

No payment is made online: payment is made at the agency.

Visa, airline and government requirements change regularly. Only the competent authorities decide whether to issue a visa; the agency cannot guarantee any decision.

Intellectual property

The texts, photos, posters, logos and layout of this website belong to Fatma Travel Service & Partners or are used with permission. Any reproduction without prior written consent is prohibited.

Liability

The agency strives to publish accurate, up-to-date information but cannot guarantee that it is error-free. Links to external websites (WhatsApp, embassies, airlines) are provided for your convenience; the agency is not responsible for their content.

Disputes

This website is governed by Belgian law. If you have a problem, please contact us first: we always look for an amicable solution.

For a travel-related dispute, you can also contact the Travel Disputes Committee (Commission de Litiges Voyages) or the Consumer Mediation Service. Failing agreement, the courts of Brussels have jurisdiction, subject to the rules protecting consumers.

Last updated: 4 October 2026

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